What is Connect Health, and what makes you different?

Connect Health is a physician-led integrative clinic focused on personalized, preventative, and root-cause medicine. We combine conventional, functional, and longevity medicine to create highly individualized care plans. Our doctors are trained in both integrative and functional medicine, offering a whole-person approach not found in traditional settings.

Do I need a referral to book an appointment?

No referral is needed. You can begin directly by contacting our care team at cs@connecthealthcare.ca to schedule an intake call.

How do I get started as a new patient?

You can book an intake consultation online or connect with our care coordinator, who will walk you through the next steps.

Do you offer virtual or in-person appointments?

Yes. We offer both virtual and in-person visits depending on your location and care needs. Many of our services are available remotely.

What are the benefits of joining a Connect Health program?

Our programs offer proactive, physician-led care with a focus on long-term optimization. You’ll receive advanced testing, personalized plans, ongoing coaching, and access to a collaborative team who monitor and adjust your care.

What does the Connect 360 Program include?

Connect 360 is our most accessible program. It includes unlimited physician consultations, yearly advanced diagnostics, and a personalized health strategy, all guided by functional and integrative medicine.

Do you offer IV therapy or vitamin infusions?

Yes. We provide IV nutrient therapy tailored to your needs, including immune support, energy optimization, detoxification, and recovery.

Do you offer hormone testing and treatment?

Yes. We offer comprehensive hormone panels and evidence-based treatments, including bioidentical hormone therapy where appropriate.

Who are your practitioners, and what are their qualifications?

Our team includes licensed physicians with training in emergency, functional, integrative, and longevity medicine, as well as registered nurses, client care coordinators and certified longevity coaches. All providers are chosen for their clinical excellence and patient-centered approach.

What biomarkers do you test for at Connect Health?

We test for a broad range of biomarkers, including hormones, inflammatory markers, cardiovascular risk, nutrient levels, detox pathways, genetic variants, and metabolic function.

What is a DUTCH test, and why might I need one?

The DUTCH test (Dried Urine Test for Comprehensive Hormones) provides detailed insight into sex and adrenal hormone function. It’s often recommended for fatigue, mood changes, perimenopause, menopause, PMS, and other hormone-related symptoms.

What is the APOE genotype test, and how is it used?

The APOE genotype test helps assess your genetic risk for cardiovascular disease and cognitive decline. It’s used to guide long-term prevention strategies based on your unique biology.

Can I get bloodwork done through Connect Health?

Yes. We offer comprehensive lab testing through LifeLabs and other specialty labs, personalized to your health goals and concerns.

Do you offer full-body MRI scans?

Yes. Full-body MRI screening is available through select programs to support early detection and prevention.

Do you accept MSP or extended health insurance?

Our fees are for services related to wellness, prevention, and integrative care, which are not covered under MSP. However, we do bill MSP for any medically necessary services provided by our physicians. Some services may be reimbursable through extended benefits.

Are your services tax deductible?

Many services may be eligible as medical expense deductions. We recommend consulting your accountant or tax advisor.

What is your cancellation policy?

We require 48 hours’ notice to cancel or reschedule appointments. Late cancellations may incur a fee.